SmartNOC™ Monitoring

Our innovative SmartNOC™ IT Systems Monitoring technology enables us to deliver a unique approach to IT systems management. Although monitoring of IT systems is nothing new, we truly believe our solution is heads and shoulders above the rest; and here's why...

Smart monitoring of your whole IT infrastructure

Our proprietary SmartNOC™ technology is designed to provide easy monitoring of critical network devices, servers and related software. In addition, remote management capabilities allow us to solve problems before they happen.

Our 24/7 monitoring solution provides comprehensive information and management capabilities that are able to solve most IT issues on the fly. Our aim is for a true managed environment, where IT issues become invisible to your end users and directly increases their productivity.

Capacity Monitoring
Performance Monitoring
Security Monitoring
Uptime Monitoring

System Health Monitoring
Backup Monitoring
Network Device Monitoring
Regular preventive maintenance

Comprehensive 24/7 IT systems monitoring

Our monitoring solution can automate a number of preventive maintenance tasks and in the event something has not been solved automatically an engineer can remotely diagnose and solve the issue. In addition, our technicians regularly access monitored machines to run various test that ensure everything is indeed running smoothly.

So what is different about SmartNOC™ technology? We constantly update the automated resolution engine to add new IT issues our technicians have come across so we can automatically resolve them in future.

When an issue is found that requires us to speak to one of your external providers such as your broadband supplier - the system will automatically initiate contact with your supplier to ensure they are also aware of the problem. If the issue has not been resolved within 30 minutes a technician is ready for dispatch so you are assured a fast response.